Service & Support

The Ten Octave Audio customer service, sales, and technical departments are ready to help any of our customers upon request.

If you have a service request or need help with your equipment please select “service” in the contact form on the Contact page and someone from our customer service department will get back to you quickly.

Our goal is to make sure you get to enjoy your Ten Octave Audio product, so please do not hesitate to contact us for service issues.

If you have a product operation or possible problem related question, please select “sales” on the contact form for a more detailed response from one of our technicians.

Written service requests are typically handled within a matter of hours if placed during business hours, which are 9AM to 5PM Eastern Time, Monday through Friday.